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Reviews and Ratings
Reviews from guests about their experience.
82%
loved their spa retreat and can’t wait to return.
8.2/10
Great
Rooms
7.4
Location
6.8
Service
7.8
Dining
7.0
Guest reviews
8.2/10
based on 5 reviews
3.5/5
based on 360 reviews
8.0
8.0/10 based on 406 reviews
#137 of 513 hotels in Jakarta based on Tripadvisor
Julie
United States of America,
January
2025
6.4/10
During my stay at Merlynn Park Hotel, I found the staff to be incredibly friendly and helpful, but my experience was marred by some maintenance issues in the room. While the breakfast variety was impressive and delicious, the overcrowded dining area was a bit overwhelming. Overall, it was a decent stay, yet not without its drawbacks. 🏨✨
Rooms
6.0
The room was spacious with comfy beds, though the bathroom had maintenance issues like a leaking jacuzzi and poor shower alignment. The outdated furniture affected my overall comfort.
Service
8.0
Staff were very courteous, polite, and kind, always ready to assist. Their attentiveness made a positive impact on my stay.
Location
6.0
The hotel is conveniently located for exploring local attractions, but it does sit in an area that doesn't feel particularly safe.
Dining
7.0
I enjoyed the wide breakfast selection and the dim sum buffet was fantastic. However, the dining area was too crowded during peak hours.
Facilities
6.0
The hotel had a range of facilities, including room service and a nice swimming pool with city views. Unfortunately, the pool was smaller than expected.
Jesse
United States of America,
December
2024
6.8/10
I had a decent experience staying at Merlynn Park Hotel. The spacious rooms were definitely a highlight, providing a pleasant view, but I encountered some issues with the power outlets, which were not universal. The breakfast area was overcrowded and felt a bit chaotic, which made for an uncomfortable dining experience. Overall, it was a bargain for the price, but there are improvements needed.
Rooms
8.0
The rooms are spacious and comfortable with nice views. However, the bathroom could use modernization to enhance the experience.
Service
7.0
While the staff were generally polite and helpful, I found that the service could have been more supportive during some interactions.
Location
7.0
The hotel has a great location for exploring Jakarta, with easy access to various attractions. However, it is somewhat far from shopping areas.
Dining
8.0
The breakfast spread was impressive with a variety of Indonesian options, but the overcrowding made for a less enjoyable experience. Dining at their dim sum restaurant was a good highlight.
Facilities
7.0
Facilities like the swimming pool offer a beautiful city view, but some maintenance issues like cracks in walls need attention.
Jenny
United States of America,
December
2024
7.0/10
I had an enjoyable stay at Merlynn Park Hotel, but there were a few hiccups. The location is decent for accessing local attractions and restaurants, and I loved the spacious room and great breakfast spread. However, some room facilities felt a bit outdated and could use a refresh. Overall, a solid experience but with room for improvement.
Rooms
8.0
My room was spacious, especially the Executive King room, but a few facilities felt outdated and needed some attention.
Service
7.0
The staff were friendly and eager to help, though there were moments when the service felt lacking, likely due to a need for more training.
Location
7.0
The hotel is well-placed for local attractions, but it's a bit of a trek to the central business district and major shopping areas.
Dining
9.0
Breakfast was amazing with a huge selection of dishes, but I wish I could've experienced more variety, especially since it was Ramadhan during my stay.
Facilities
7.0
Facilities like the swimming pool were great, but the room maintenance could use improvement to match the five-star standard.
Eddie
United States of America,
December
2024
6.4/10
My stay at Merlynn Park Hotel was truly enjoyable. The spacious room offered a stunning city view, and the staff's warm hospitality made me feel very welcome. However, I found the dining options to be a mix of excellent and somewhat questionable choices, particularly regarding the use of shark fins in some dishes.
Rooms
9.0
I adored the Bulgari Suite. It was spacious, and the view was amazing, especially at night with the city lights. The queen bed was incredibly comfortable and perfect for a relaxing stay.
Service
10.0
The staff was always friendly and helpful, greeting me with smiles. Ms. Devi from Guest Relations was especially attentive, offering great dining and shopping advice.
Location
8.0
The hotel is situated in a vibrant area. While it can be busy during weekdays, I found it easy to navigate and access various attractions with a quick taxi ride.
Dining
5.0
The breakfast buffet was impressive, offering a wide variety of options. However, I was concerned to see shark fin dishes in the restaurant, which I found unacceptable.
Facilities
10.0
The hotel's amenities were excellent, including a lovely swimming pool on the 7th floor with a fantastic view. I also appreciated the fitness center and spa facilities.
Robin
United States of America,
November
2024
7.4/10
I had a mixed experience at Merlynn Park Hotel. The spacious rooms and the warm service from the staff were definitely highlights, along with a great breakfast spread. However, I wasn't pleased with the cleanliness, especially in my room, and there were some issues with the amenities and dining service that detracted from my stay.
Rooms
6.0
The room was spacious and cozy, featuring a lovely large bathroom with a great tub. However, I noticed that the floors were dirty and seemed like they hadn't been vacuumed properly.
Service
7.0
The staff were warm and genuinely tried their best to meet my needs. Interaction with them was pleasant, although the dining service took a long time for drinks and my appetizer never arrived.
Location
6.0
The location was pretty decent, not too far from attractions like the Plaza Indonesia Shopping Mall. Still, I found it wasn't the cleanest area with some unpleasant surroundings.
Dining
6.0
The breakfast spread was impressive with a mix of Asian and Western options, but they ran out of some Western food, and the dessert selection could use improvement. I also found the wait time for ordering drinks to be quite lengthy.
Facilities
5.0
While there are pools and various facilities like room service, I felt misled by the number mentioned on the website. There are only two pools next to each other and a tiny paddling pool for kids.
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